The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme. Grange Contract Hire and Leasing is a trading name of Grange Motors (Brentwood) Limited.
We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.
As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products/services.
We charge a fee for our Business contract hire and personal contract hire of £199.00 excluding VAT and £238.80 including VAT respectively. We are a commission and fee based organisation which means that we may receive a payment or other benefits from finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier.
If you have a complaint about any aspect of our service then we would like to hear from you. You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person.
To register a complaint contact us by:
Email: email@example.com Telephone: 03300945430
Or write to us at: Mosquito Way, Hatfield Business Park, Hatfield, AL10 9US
If we are unable to resolve your complaint you may be eligible to refer it to the Financial Ombudsman Service.
Please visit our complaints procedure page.
Grange Contract Hire and Leasing is a trading style of Grange Motors (Brentwood) Limited who are appointed representatives of Cambria Automobiles (South East) Limited who are authorised and regulated by the Financial Conduct Authority. Registered No: 308872. We are a Credit Broker not a Lender.
You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: https://register.fca.org.uk/ or by contacting them on 0300 500 8082.
Please note that Grange Contract Hire and Leasing is a credit broker and not a lender.
Other services we offer may not be regulated by the Financial Conduct Authority, however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act. You may be entitled to compensation under the Financial Services Compensation Scheme if we are unable to meet our obligations; this depends on the type of business and circumstances of the claim. Further information on the scheme is available from www.fscs.org.uk.
Grange Contract Hire and Leasing is a trading style of Grange Motors (Brentwood) Limited who are appointed representatives of Cambria Automobiles (South East) Limited who are authorised and regulated by the Financial Conduct Authority. Registered No : 308872. We are a Credit Broker not a Lender.
Registered in England & Wales with company number : 05754547 | Data Protection No : Z6491293 | VAT No : 218129083
Registered Office : Cambria Automobiles PLC, Swindon Motor Park, Dorcan Way, Swindon, SN3 3RA
Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.
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